Terms and Conditions


Place orders via email at: orders@kalco.com.
Fax: 702-361-6487
Phone: 702-361-4345
Toll-Free: 800-525-2655 or 800-525-2655

Address: 6355 South Windy Road, Las Vegas, NV 89119

Remit-To: 6355 South Windy Road, Las Vegas, NV 89119

The material presented in this document is provided to acquaint you with the general characteristics of our
products. It does not constitute a commitment, warranty, or representation. Kalco Lighting, Allegri Crystal by Kalco
, and any associated logo(s) are registered trademarks of Kalco Lighting Limited and may not be used without written
permission from Kalco Lighting. Pages may be reproduced for selling or marketing purposes only and only by
authorized distributors and representatives of Kalco Lighting Limited. All rights reserved. Prices and programs are
subject to change. ©2023 Kalco Lighting Limited.

Standard terms of payment are Net 30 Days from the date of invoice subject to prior credit approval by Kalco Lighting
Limited. Special terms must have prior credit approval. All returned checks are subject to a $50 service charge.
Accounts not paid according to terms become delinquent and are subject to a 2% service charge per month for the
unpaid balance.

Credit availability is granted at the discretion of the creditor. The creditor may terminate credit within its sole
discretion. All purchases are to be paid for according to the terms of the creditor. The buyer will be responsible for
any costs and fees resulting from the collection of past-due balances. All disputes arising between the creditor and the
buyer shall be governed by the laws of the State of Nevada and Clark County. In the event of litigation, the venue
will be Las Vegas, Nevada. Kalco Lighting Limited retains the right to all property until paid in full.

Prices are subject to change without notice and supersede all previous prices shown.

The usual delivery time for all catalog products (excluding custom manufactured products) is 3-12 days, based on
inventory availability. Please call Kalco Customer Service for current delivery times and inventory availability.

Delivery time may occasionally be affected by circumstances outside Kalco’s control.

All of our products are regularly inspected by the transportation carriers who assume responsibility for both
apparent and concealed damage by improper handling. It is the responsibility of the ordering party to unpack
merchandise upon receipt and to carefully inspect the products for concealed damage. Any damage must be
recorded on the bill of lading and reported immediately. Title passes to the purchaser upon delivery by the carrier*
and all claims for damage and shortages in transit shall be made by the purchaser with delivering carrier within 7
days of delivery.

***Title passes to the purchaser at the time of pick-up when shipped by the purchaser’s carrier.

Kalco Lighting reserves the right to make engineering changes to our products without prior notice. This may result
in minor design changes.


Stock orders canceled prior to production or shipment will not result in additional charges. Orders canceled within
30 days of shipment will be assessed a 25% restocking fee, and the customer will be responsible for return freight.
Products must be returned unopened and in original packaging. Customized (e.g. product for which a customer has
selected a specific finish, etc.) and discontinued product orders may not be returned after shipment.

Kalco Lighting Limited (“Kalco”) warrants to the original consumer/purchaser that this Kalco product shall be free
from any manufacturing defects to the purchaser from one year from the date of invoice for the product.
If a defect covered by this warranty occurs during this one-year period, contact Kalco Customer Service at
800-525-2665. Kalco, at its sole discretion, will either replace or repair the defective product, without charge for
parts or labor. Kalco reserves the right to determine the best method for correcting any defects.
This warranty does not cover damage or malfunction resulting from improper handling or abuse, accident, misuse,
chemicals, adverse weather conditions, normal wear and tear, failure to follow procedures outlined in the
installation Guide and any other manual alteration, damages while in transit for repairs, repairs attempted by an
unauthorized person or agency or any other reason, not due to defects in materials or workmanship. Surface rust is
not covered by this warranty. This warranty is void if the Kalco Lighting serial number has been altered, defaced, or
removed or if the product has been altered in any manner.
There are no other warranties, expressed or implied, except as provided above. Liability is limited solely to the
repair or replacement of the defective product at Kalco’s sole discretion, and in no event shall include damages for
loss of use or damages incurred by the purchaser or any other person, even if Kalco has been advised of the
possibility of such damages. Our warranty covers the product itself only and we do not assume liability for any labor
costs, installation costs, or any other losses.
Kalco shall have no obligation to enhance or update any product once manufactured. Some states do not allow
limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages, so the
above limitations may not apply to you. This warranty gives you specific rights, and you may have other rights which
vary from state to state.

This warranty does not extend to Kalco Lighting products physically located outside of the United States.